In the spring and summer of 2022, the Care Quality Commission reviewed all PICS Practices as part of their routine inspection programme. We’re delighted to confirm that Meden in Mansfield, Hama in Kimberley, Whyburn in Hucknall and Peacock in Carlton have all been rated Good in all areas and are confirmed as being safe, effective, caring, responsive and well-led.
The CQC conducts an independent review that advises the public on the quality of care in their area, and to helps Practices to develop and improve. Shared comments across the Practices from the inspection reports were:
“Staff dealt with patients with kindness and respect and involved them in decisions about their care.”
“Patients received effective care and treatment that met their needs.”
On-site inspections took place at three Practices who received the following feedback:
“Patients could access care and treatment in a timely way. The practice adjusted how it delivered services to meet the needs of patients during the COVID-19 pandemic.”
“The practice provided care in a way that kept patients safe and protected them from avoidable harm.”
While PICS supports over 70 practices across Nottinghamshire as part of our non-core membership of 11 Primary Care Networks, we are a Practice Partner in three practices within South Nottinghamshire and one practice within Mid Nottinghamshire. We have a small team of primary care specialists who provide administration, workforce, management and wellbeing support to the Practice Managers and teams on site.
Alison Rounce, Managing Director at PICS has extensive experiences as a Practice Manager and Partner and said: “This is a very proud moment. The Practice teams and everyone who has supported the Practice teams have worked incredibly hard throughout the pandemic to provide quality patient care under extraordinarily difficult circumstances. Thank you so much for your commitment to success and effective patient care.”