PICS provides services for NHS patients and support for GPs and primary care networks 

We co-create services with GPs and commissioners to meet the health and wellbeing needs of our local communities. Our expert management and administrative support for Practices and Primary Care Networks enables our partnerships to make a difference. 

PICS staff work within their own communities to help people live healthier lives, feel better and be active in the community and economy. 

We believe clinicians design the most effective care for their patients. Collaborative ways of working builds pathways between primary, secondary, community and social services.

Safe and effective services deliver value for money for the NHS and tax payer. Our work is evidence-led and staff always put patients first.

Our values

The core value ‘We Care’ defines our culture and approach. It is underpinned by six more values which guide how we work everyday.

Integrated, whole-life approach

We form pathways between primary, secondary, social and community care to ensure seamless, integrated care between all the services a patient may use. We are fully connected to relevant local authority, care and health systems in order to share records and ensure prompt referrals. We are a trusted partner.

Our multi-disciplinary teams share their specialist skills so that patients with specific needs benefit from personalised care. Our frailty specialists work closely with teams responding to acute and long term conditions, in the community and in care and residential homes, recognising that people with thin skin respond differently to treatment, for example.

We work closely with consultants in hospitals, GPs, carers, and social care workers to reduce the number of referrals and waits for appointments. Our approach is proven to reduce GP and administrative workloads, reduce hospital admissions, and reduce the costs of care. For example, our award winning Acute Home Visiting Service saved hospitals over £8 million in three years.

Community care

Enable independence: We work with patients with respiratory issues, heart failure or diabetes to help them home from hospital, and provide a monitor service to treat heart conditions and avoid further or urgent hospital treatment. We work with older patients and those with complex needs to live independently for longer.

Provide specialist care in the community: We support patients to plan in case of emergencies which prevent them from communicating their wishes for their clinical care and we support them to be where they prefer to be towards the end of their life. The Gynaecology service provides an alternative community setting for first and follow up appointments and appropriate procedures, reaching women earlier and in a more accessible way.

Positively manage long-term conditions: We empower and educate people with long term respiratory conditions to reduce their levels of pain, reduce dependency on drugs and cope with the side effects of those, improving their wellbeing and mental health, and help them feel stronger.


Primary Care

Overseeing local primary care: We oversee GP Practices and health centres, working closely with doctors, nurses and practice teams to drive up the standards of patient care, improve safety and patient experience, and support staff to foster a secure and positive environment. We produce evidence-based governance frameworks, and provide a bank of staff, advice and support to achieve safe, stable and sustainable services. We run clinical projects for our partners, including an award-winning service to care for patients acute, urgent needs in their own homes.

Suppling expert services and teams for GP Practices: We schedule care provision for evenings, weekends and bank holidays to open up appointments for patients at times more convenient for them while keeping running costs for individual practices down. We provide salaried, locum GPs for Practices who need them to continue to run services. We provide independent, evidence-based advices on Practice models, procedures and processes so that GPs can run efficient, integrated services, and design and commission the services they know their patients need.

Non-core members of PCNs: We support and advise Clinical Directors of PCNs with their financial and administrative responsibilities. We recruit and employ staff for the PCNs and are developing clinical supervision models to support them. Our Leadership Team works closely with the PCN Boards to help design and integrate new roles and services within primary and community care settings. 

PICS provides professional management services including recruitment, employment systems, finance, training, project and service development and communications. We support federations of approximately 70 General Practices who are within 11 Primary Care Networks in: Ashfield North; Ashfield South; Mansfield North; Rosewood (Mansfield South); Newark; Sherwood; Byron (Hucknall); Arnold & Calverton; Arrow Health (Carlton); Synergy Health; and Nottingham West.

 A map of the PCN areas in Nottinghamshire is shown below.

Our Partners

To co-create solutions that are fully integrated into the whole system and meet the strategic objectives of the NHS, we are involved in local strategic decision making and planning. We are members of the Nottingham and Nottinghamshire Integrated Care System and Nottinghamshire Nursing and Midwifery Cabinet and we are Board Members for the South Nottinghamshire and Mid Nottinghamshire Integrated Care Partnerships.

We care about ensuring productive and long term relationships with our partners and we invest in partnership working. Our collaborative and federation approach respects the independence and specialist expertise of our partners, and we work together to enhance the health and wellbeing of our shared communities.

Age UK

Beaumont House Hospice

BMI – The Park Hospital Nottingham

Breathe Easy British Lung Foundation

Broxtowe Borough Council

Connect Health

Connected Nottinghamshire

Derby Hospitals NHS Trust 


Diagnostic Healthcare

Health Education England

Insight Healthcare

John Eastwood Hospice


NHS England and Innovation

Nottingham City General Practice Alliance

Nottinghamshire Hospice



Nottingham University Hospitals NHS Trust

Nottinghamshire & Derbyshire Social Services

Nottinghamshire Fire Service

Nottinghamshire Healthcare NHS Foundation Trust

Partners Health

Red Cross

Sherwood Forest Hospitals NHS Foundation Trust

University of Nottingham